Your Privacy Choices
Shipping Policy
Delivery Time: We aim to deliver your order within 2–3 business days from the date of dispatch.
Dispatch Time: Orders are typically dispatched within 1–2 business days of being placed. You will receive a confirmation email once your order has been dispatched.
Free Shipping: Enjoy free shipping on all orders over £80.
Tracking: Once your order is dispatched, you will receive a tracking number via email so you can monitor your delivery.
Contact Us: If you have any questions about your shipment or need assistance, please contact us at hello@deuceclo.com.
Exchanges & Returns
Important: We do not accept returns. However, we are happy to offer exchanges within 14 days of receiving your order.
Exchange Eligibility: To be eligible for an exchange, items must meet the following conditions:
- The item must be unworn and unwashed
- All original tags must be attached
- The item must be in its original condition
- The exchange request must be made within 14 days of receiving your order
How to Request an Exchange: To initiate an exchange, please email us at hello@deuceclo.com with your order number and details of the item you wish to exchange.
Exchange Process: Once we receive your exchange request, we will provide you with instructions on how to return the item. After we receive and inspect the returned item, we will process your exchange and send out the replacement item.
If you have any questions about our exchange policy, please don't hesitate to contact us at hello@deuceclo.com.
Privacy Policy
Information We Collect: When you visit our store or make a purchase, we collect the following information:
- Name and contact information (email address, phone number)
- Billing and shipping address
- Payment information
- Order history and purchase details
- Marketing preferences and communication history
Your Data is Safe: We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.
How We Use Your Information: We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send you marketing communications (if you have opted in)
- Improve our products and services
- Comply with legal obligations
Information Sharing: We may share your information with trusted third parties who assist us in operating our store, including:
- Shopify (our e-commerce platform)
- Shipping carriers for order fulfillment
- Email marketing tools for communications
- Payment processors for secure transactions
Your Rights (UK GDPR): Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
Contact Us: If you have any questions about our privacy practices or wish to exercise your rights, please contact us at hello@deuceclo.com.
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
